You may return most new, unopened items within 30 days of delivery for a full refund by following the instructions below. Only retail purchases made directly from Rothco.com are eligible for returns. For purchases from other sources, please contact the authorized seller.
Order Processing: All orders are processed promptly to ensure fast delivery, and as a result, no modifications to the order can be made once it's placed.
How to Return:
- To initiate a return, refer to your Order Confirmation Email and click the "View Order Summary" button.
- On the "Order Summary" page, click the link to "Return or Replace Items."
- Complete the Return Form. Once submitted, the form will be emailed to the address associated with your order.
- Include a copy of the Return Form with the merchandise when shipping it back.
- If you can't find your Order Confirmation Email, please visit our Order Lookup Information Page.
Return Details:
- You will receive a refund for the full value of the returned item(s) unless stated otherwise.
- Shipping and handling fees are non-refundable.
- The purchaser is responsible for return shipping costs.
- Credit for the returned item(s) will be applied to the original payment method within 10-15 days after we receive the merchandise.
- A restocking fee may apply to certain returns.
- Only purchases made directly from Rothco.com qualify for returns. For purchases made elsewhere, contact the authorized seller.
Note:
All orders are processed immediately for fast delivery, and no changes can be made once the order is placed.
Disclaimer of Warranty: Except as expressly set forth herein, Rothco makes no warranties, express or implied, including, without limitation, any warranties of fitness for a particular use or purpose or merchantability.
For wholesale return information, please log into your account.